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Open for business! That's what your website should convey to your potential clients. So, let's get started with website hosting...

Choosing a website host is hard enough, and sifting through the good and not-so-good options can be a head-twisting experience – especially if you’re taking the plunge and building a web site or blog for the first time. So, to make things simple, we have compiled videos of some of the most popular website hosting questions that business owners ask.

Have some questions about something that we haven't covered? Contact us. We are here to help.

 

Most popular website hosting questions

Domain names
Watch the video tour (2:22)

Domain names

What are domain names and how do they work?

Every server in the world that has access to the Internet has at least one IP address. To a computer, this is like a phone number. Instead of having to remember a bunch of numbers, domain names allow us to assign a name to a number. It's easier to remember a domain name than it is a string of numbers.


Domain info
Watch the video tour (1:36)

Domain registration information and WHOIS

Can people find out where I live based on my domain name registration?

Unfortunately, yes. Any address and contact information that you give your domain name registrar when you buy a domain name will be available to the public and can be easily looked up by anyone in the world. This usually includes your name, address, phone number and email address. Anyone that has ever had a domain name for an extended period has probably gotten at least one solicitation in the mail from companies about your domain name, trying to get you to buy extras that you don't really need. They find this information in the WHOIS database.


Private domain registration
Watch the video tour (2:14)

Private domain registration

Should I pay for private domain registration?

If you watched the previous tutorial, you may be worried about your personal domain registration information being available to anyone that wants it. Most of the popular domain name registrars will allow you to purchase a service called private domain registration or ID Protection. Purchasing this can double the yearly cost of a domain name, though, so you have to decide for yourself if this added protection is worth it. The WHOIS database (the database that registrars have to maintain and make available to the public) will not list your private information if you purchase Private ID.


Choosing a domain
Watch the video tour (1:34)

Choosing a domain name

How do I decide what to choose for a domain name?

When your trying to decide what type of domain name, there are a few things to keep in mind. The shorter the domain, the better. Domain names can contain letters, numbers and hyphens. As domain names get shorter, so do their likelihood of being available for purchase. Some companies are choosing second-level domain names because there is a higher likelihood of the domain name that they want is available with a second-level extension. Selecting a second level .com domain extension gives you a lot of flexibility.


Control Panel
Watch the video tour (1:22)

Control panel

What is a control panel?

The control panel is an essential part of any web hosting account and allows you to easily manage your web space. Among the most widely used control panels are cPanel, ParallelsPlesk and DirectAdmin. One important note, just because your computer at home is running Windows doesn't mean you need a Windows web host. You only need a Windows account if your website requires features that work on Windows. Windows hosting accounts usually cost a little more. The most popular and widely used web hosting control panel is cPanel.


Different types of web hosting
Watch the video tour (2:34)

Different types of web hosting

What is the difference between shared, dedicated, and other types of web hosting?

Shared hosting is probably what you are most interested in. With shared hosting, you will be on a server with potentially hundreds of other accounts. If your account frequently uses up a lot of server resources, your hosting provider will probably ask you you upgrade to something more suited to your websites' needs. One option is reseller hosting. This basically allows you to sell shared hosting accounts to other people. Sometimes a reseller server will be less crowded and better suited to websites with high resource usage.


Site Builder
Watch the video tour (5:27)
 

Build a web site with in 5 minutes

Does GreenHostIt offer a free site builder? How hard is it to build my web site?

With our free site builder, anyone can build a web site, within minutes. Our 5 Minute Site Builder is an award-winning web site builder that enables you to build web sites and powerful online applications.  Includes 900+ templates!


Change your template
Watch the video tour (2:17)
 

Easily change your web site template

With over 900+ templates to choose from, you can easily pick a template for your website, and change it as many times as you like.


Change your template
Watch the video tour (1:30)
 

Upload your company's logo to your web site

It's easy to upload your company logo and insert it into the pages on your web site.


Email accounts
Watch the video tour (0:44)

Email accounts

How many email accounts do I need?

It depends on how many people you think will be using email on your hosting account. Keep in mind that the mail you send and receive will be counted as part of your disk space quota. Since our web hosting plans come with unlimited disk space and unlimited email accounts, you can feel confident knowing that your company's email needs will be met.


SSL
Watch the video tour (4:11)

SSL certificates

What is a SSL certificate?

Whenever you or your visitors access a website using a secure connection, that connection is typically made using something called SSL. If you make a secure connection in your web browser, you should see your address bar light up or some type of padlock appear. You should also see that the URL starts with https://. The "S" tells you that the address is secure. Any business website that processes transactions will definitely need secure connections to work. If this is the case for you, then you need a SSL certificate.


IP address
Watch the video tour (1:54)

IP addresses

What is an IP address? Do I need a dedicated IP?

When you sign up for a hosting account, we will assign your hosting account a specific IP address on the server. Usually you will share an IP address, but in some cases your company will need a dedicated IP address. The most common reason that a website would need its own dedicated IP address of its own is if it requires an SSL certificate. Any business site that processes transactions will need a secure connection, so a dedicated IP address is a requirement for such sites.


Backups
Watch the video tour (1:56)

Backup your website

Should I be taking backups of my website hosting account?

Backups are crucial to the smooth operation of any website, no matter how important, how many visitors you have or how frequently the site changes.


Multi-site hosting
Watch the video tour (1:16)

Multi-site hosting

Can I host more than one site per account?

It depends on whether you want each site to have its own domain name or not. A sub-domain allows you to host as many sites as you want, or you can host multiple websites on your account by default. An add-on domain allows you the ability to add additional domain names to your account.


Uptime
Watch the video tour (1:56)

Uptime guarantee

What is an uptime guarantee?

Server uptime refers to the amount of time during a given period a server stays up and running. There is also network uptime, which refers to only to the network side of things.


Web server
Watch the video tour (3:24)

Web servers

What are web servers and why are they necessary?

Web servers are computers that have been setup by a hosting company, usually in a facility called a data center. A web servers sole process is to store websites until someone wants to visit them and then, to quickly responds to the visitors' browser with the sites contents.


Resell space
Watch the video tour (1:40)

Reselling space

Am I allowed to resell my hosting space?

Reselling is when you give out space to other people for money. If you were to start your own web hosting company on a shared web hosting account, that would be considered reselling. Most hosting companies prefer that you upgrade your account to a designated reseller plan if you would like to offer other people space. This does give a better experience for your customers, as they too will have their own shared hosting accounts and all of its benefits.

 

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