Questions / Comments About Refunds
If a request is submitted at my.greenhostit.com for immediate cancellation within the money back period, a full refund will be issued. Customers who desire a refund on a prepaid account after the money back period will be re-billed at the regular price as opposed to any discounted price from the use of a coupon. Only the difference between the prepaid amount and the re-billed regular price will be refunded. Refunds are not offered for partial months of service.
- Accounts that are terminated due to Terms of Service violations are not eligible for a refund. Service credits have no cash value.
- Domain registrations, setup fees and migration fees are not refundable. SSL certificates have a 7-day refund window from time of purchase.
- For free domain registration promotions (.com, .net and .org), the retail price of the domain $14.95 will be deducted from the refund amount upon cancellation. You will retain ownership of the domain.
- 30-day money back guarantee – Web Hosting & WordPress Hosting
- 14-day money back guarantee – VPS Hosting